Case studies

What actually happened in the room.

Three sessions, reconstructed from the delivery records: the assessments people sat before and after, and the evaluation forms they filled in. Each study says where its figures come from and what they do not cover.

No client is named here, and we have not asked any of them to be. Appearing on a supplier’s marketing page is a favour to ask of a client, and it is not one we spend — the same discretion would apply to you. Everything else on these pages is from the delivery record. On a call we can arrange a reference in your sector, which is that client’s own decision to make privately.

• Banking — United Arab Emirates

  A bank's leadership academy

  Two days inside a leadership track. The cohort averaged 14% on the assessment before the session and 95% after — every single person improved, and every single person said they would recommend it.

  Shift — 16 participants
• Banking — United Arab Emirates

  A retail bank's national talent programme

  Four cohorts in ten days, thirty-three people. Assessment scores went from 58% to 95%, and nineteen of the thirty-one tested had started below 60%.

  Shift — 33 participants
• Consumer electronics — United Arab Emirates

  A consumer electronics manufacturer

  One day, fifteen people from eight functions who do not normally share a table. Assessment scores went from 30% to 94%, and everybody left with one written commitment.

  Shift — 15 participants