Certification
Certification is per facilitator and valid for 24 months. Three formats, depending on how many people you are certifying and what you want the week to achieve.
| Online | Face to face | Face to face + client showcase | |
|---|---|---|---|
| Format | Virtual cohort and self-paced modules | On site, up to 3 facilitators | On site, plus a live showcase run for your invited clients |
| Duration | 6 hours, as two 3-hour sessions | 2 days, certification then teach back | Usually 3 days, the third with your clients in the room |
| Best for | Solo practitioners adding a first title | Established firms building a delivery team | Firms launching into their market with HDX beside them |
Those durations are for one title. On site, the travel and accommodation cost the same whether you certify on one title or three, so most partners use the visit for several — and the agenda compresses when they do, because the facilitation craft is common to the catalogue and only each further title’s own mechanics need covering. Three titles is not three times the days. We adapt the agenda to the titles you pick and tell you the real length before you book anything.
Facilitators in training
A certification cohort working through a title, not a lecture
The showcase tier is not training
It is your first sales event, with us co-facilitating. You invite your clients, we run a live session beside you, and your prospects watch the product work in a room before you ever send a proposal. Most partners who take this option close their first delivery from the showcase audience.
Showcase session
A partner's first client event with HDX co-facilitating. Sells the premium tier and there is no source material at all.
Worth reading first
- How should a debrief be structured?
How to debrief an experiential session so the learning sticks
The game is not the intervention. The forty minutes after it are, and most facilitators spend them summarising instead of asking.
5 min read - How do I hold a room this big?
Facilitating two hundred people without losing the room
Past about sixty participants, everything that worked in a classroom stops working. The fix is structural, and most of it happens before anyone arrives.
6 min read - What do I do when it stops working?
What to do when a session goes wrong mid-round
A team refuses to play. The timing collapses. A senior participant takes over the room. None of these are rare, and all of them have a move.
6 min read